Human Resource Management & Policy Development


I provide expert advice to help managers and employees understand their rights and obligations in the workplace, so they can avoid or prevent workplace issues.



I apply plain language writing and design principles to clarify employment rules and obligations and explain your policies and procedures. The information is appropriate for the audience and is formatted to the situation.



Through clearly written correspondence, managers will provide instruction on expectations and corrective actions; employees will understand what is expected of them and what they can expect from their employer.

Corporate & Plain Language Writing and Editing

I help you to clarify the purpose of your material and identify and define your target audience. Plain language writing is not "dumbing down" the information; rather, it gets to the point without using unnecessary words or technical jargon. I apply the principles of plain language writing to:

  • Understand the readers' needs and abilities

  • Organize the information to reflect the readers' needs

  • Provide the necessary information

  • Choose the right format for the situation


I work with private and public sector clients, not for profit agencies and individuals to develop:

  • Correspondence

  • Reports

  • Policy and accompanying guidelines, forms and checklists


In addition to writing, I also provide editing services--structural, stylistic, copy editing and proofreading--for corporate materials.    


Facilitation & Training

I offer small group and large group meeting facilitation services. Through a variety of activities, I ask your key questions and enable participants to contribute their ideas verbally or in writing. Raw data is captured and summarized in a report and or Executive Summary. 

As well, I develop and deliver adult education training programs using experiential learning models. Typically, the training ranges from 1 to 3 days. The course and materials are developed so that your staff trainers can deliver future programs.

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Telephone: (902) 473-0115    Email:

© 2018 by East Coast Correspondence Services, Dartmouth, Nova Scotia 

Website:  RW Networks Inc.

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